Association of Chartered Loss Prevention Specialists of Canada
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CHLPS Canada professionals standing together

Events and
Professional Practice Updates

ChLPS-Canada events bring together Loss Prevention professionals, industry leaders, practitioners, and organizations to exchange knowledge, explore emerging challenges, and share practical insights. Through forums, seminars, workshops, and professional engagements, our events strengthen industry connections, encourage continuous learning, and advance professional excellence across the Loss Prevention community

Upcoming Events

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Leadership Principles in Loss Prevention Operations banner
Free

Webinar

Leadership Principles in Loss Prevention Operations

Technical expertise alone does not create an effective Loss Prevention leader. Modern LP leaders must manage people, influence behaviour, make difficult decisions, communicate with senior management, establish accountability, and align protection priorities with organizational objectives. This seminar examines leadership within the particular context of loss prevention. Participants will consider how leadership style affects team culture, professional conduct, decision quality, employee engagement, and operational effectiveness. The program also examines the transition from technically competent LP Practitioner to credible organizational leader. Key Discussion Areas: Leadership styles, situational leadership, decision making, delegation, accountability, motivation, emotional intelligence, team development, conflict management, ethical leadership, and leading organizational change. Intended Audience: LP supervisors, managers, team leaders, regional practitioners, senior investigators, and professionals preparing for leadership responsibilities. Learning Outcomes Participants will be able to evaluate their leadership approach, apply appropriate leadership behaviours to different operational situations, improve delegation and accountability, strengthen team performance, and exercise greater influence across the organization. Main Takeaways from this seminar: 1. Understanding of leadership principles 2. Digital Certificate of Participation 3. Continuing Professional Education (CPE) credits (2 CPE Credit Units) 4. Credits accumulation towards CLPA and CLPO Certifications 5. Professional Membership Opportunities with the Association of Chartered Loss Prevention Specialists of Canada

  • 28 Nov 2026
  • 2 Hours
  • Online
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Introduction to Retail Business Operations and Management banner
Free

Webinar

Introduction to Retail Business Operations and Management

Loss Prevention professionals cannot effectively protect a business they do not understand. Retail operations involve interconnected processes covering purchasing, receiving, merchandising, inventory management, sales, staffing, customer service, cash management, returns, logistics, and financial performance. This event introduces participants to the commercial and operational foundations of retail management. The emphasis is on understanding where value is created, where losses occur, and how Loss Prevention interventions can support rather than unnecessarily obstruct business operations. Participants will explore how decisions made elsewhere in the organization can influence shrink, fraud, operational errors, customer experience, and profitability. Key Discussion Areas: Retail business models, merchandising, inventory lifecycle, receiving, sales operations, customer service, staffing, store management, profitability, shrink, returns, and operational performance. Intended Audience: Loss Prevention professionals, retail security practitioners, new retail managers, Asset Protection personnel, investigators, and professionals transitioning into retail environments. Learning Outcomes Participants will understand core retail operating processes, recognize where Loss Prevention exposures arise within those processes, interpret the relationship between operational performance and loss, and communicate more effectively with retail management. Key Takeaways from the Seminar: 1. Digital Certificate of Participation 2. Continuing Professional Education Credits (CPE) 2 Units 3. Opportunity for membership of the Association of Chartered Loss Prevention Specialists of Canada 4. Credits towards CLPA and CLPO Certifications ________________________________________

  • 21 Nov 2026
  • 2 Hours
  • Online
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Introduction to Retail Security Operations banner
Free

Webinar

Introduction to Retail Security Operations

Retail environments present a complex combination of security, safety, operational, financial, and customer service risks. Stores must remain open and welcoming while simultaneously protecting employees, customers, merchandise, cash, information, and facilities. This event examines the principles of effective retail security and the application of layered protection strategies. Participants will consider how physical design, technology, employee awareness, operational procedures, surveillance, access controls, and management oversight can work together to reduce vulnerabilities. Particular attention will be given to ensuring that security measures are proportionate to risk and compatible with the commercial and customer service objectives of the retail organization. Key Discussion Areas: Retail threat environment, shop theft, robbery, internal theft, access control, CCTV, electronic article surveillance, intrusion detection, cash security, store design, opening and closing procedures, emergency arrangements, and retail security assessments. Intended Audience: Retail Loss Prevention practitioners, Asset Protection personnel, security supervisors, store managers, retail operations professionals, and individuals entering retail security. Learning Outcomes Participants will be able to identify major retail security exposures, explain layered protection principles, evaluate basic physical and procedural controls, recognize weaknesses in retail security arrangements, and recommend practical improvements consistent with operational requirements.

  • 14 Nov 2026
  • 2 Hours
  • Online
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Introduction to Loss Prevention Operations, Processes and Systems banner
Free

Webinar

Introduction to Loss Prevention Operations, Processes and Systems

Loss Prevention has developed from a predominantly theft-focused activity into a multidisciplinary business function concerned with protecting people, property, inventory, information, profitability, operations, reputation, and organizational value. Professionals entering the field require a clear understanding of how the different elements of a modern loss prevention program work together. This opening ChLPS-Canada event introduces the foundations of contemporary loss prevention operations and the systems used to identify, prevent, detect, investigate, and control organizational losses. Participants will examine the relationship between people, policies, procedures, technology, investigations, physical protection, operational controls, and management oversight. The session will also establish the broader professional context for the 2027 Professional Practice Series by examining how loss prevention supports business objectives rather than operating solely as an enforcement function. Main Discussion Areas: Evolution of loss prevention, sources of organizational loss, internal and external threats, shrink, operational controls, deterrence, detection, investigations, technology, reporting structures, performance measurement, and integration with business operations. Intended Audience: New and developing Loss Prevention practitioners, security professionals transitioning into loss prevention, retail managers, Asset Protection personnel, supervisors, students, and professionals seeking a structured introduction to contemporary Loss Prevention. Learning Outcomes Participants should be able to explain the purpose and scope of modern Loss Prevention, identify major sources of organizational loss, describe the components of an effective LP operating system, distinguish between preventive, detective, and corrective controls, and explain how Loss Prevention contributes to organizational performance and resilience. Key Takeaways of this Seminar: 1. Certificate of Participation for all program attendees who successfully complete the seminar requirements 2. Two (2) Continuing Professional Education (CPE) Credits 3. Professional credits accumulation towards CLPA or CLPO certification 4. Opportunity for Membership of the Association of Chartered Loss Prevention Specialists of Canada

  • 07 Nov 2026
  • 2 Hours
  • Online
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Holiday Loss Prevention: Managing Peak Season Risks banner
Free

Webinar

Holiday Loss Prevention: Managing Peak Season Risks

Peak trading periods create distinctive Loss Prevention challenges. Increased customer volumes, temporary employees, extended operating hours, higher inventory levels, online transactions, returns, gift cards, cash exposure, and operational pressure can collectively increase vulnerability. This timely session provides practitioners with a structured framework for managing seasonal risks without unnecessarily disrupting customer experience or business operations. Key Discussion Areas: Seasonal risk assessment, temporary workforce controls, refund fraud, gift card fraud, cash handling, e commerce losses, inventory exposure, opening and closing procedures, emergency readiness, and post season analysis.

  • 23 Dec 2027
  • 1h 45m
  • Canada
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Internal Theft, Employee Fraud and Occupational Misconduct banner
Free

Webinar

Internal Theft, Employee Fraud and Occupational Misconduct

Not every significant organizational loss originates outside the business. Employee theft, fraud, collusion, policy abuse, unauthorized discounts, inventory manipulation, expense fraud, information misuse, and conflicts of interest can produce substantial financial and reputational consequences. This session examines how Loss Prevention professionals can develop structured internal loss programmes combining prevention, detection, investigation, controls, analytics, and ethical case management. Key Discussion Areas: Internal loss indicators, fraud red flags, opportunity and control weaknesses, collusion, transaction analysis, investigation planning, evidence preservation, interviewing principles, confidentiality, and corrective controls.

  • 07 Nov 2026
  • 2 Hours
  • Online
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Retail Violence, Aggression and Workplace Safety banner
Free

Workshop

Retail Violence, Aggression and Workplace Safety

Loss Prevention professionals increasingly operate at the intersection of asset protection and personal safety. Theft incidents can escalate into aggression, threats, assault, and other forms of workplace violence. This workshop examines prevention focused approaches to managing aggressive behaviour while balancing employee safety, customer welfare, organizational policy, legal responsibilities, and protection of assets. The subject has particular Canadian relevance. Retail Council of Canada reports that 76.2 percent of surveyed retailers experienced increased violence during theft incidents. Key Discussion Areas: Violence risk indicators, situational awareness, de escalation, intervention decisions, employee protection, incident response, reporting, post incident review, and management responsibilities.

  • 25 Nov 2027
  • 2 Hours
  • Canada
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Artificial Intelligence in Loss Prevention and Asset Protection banner
Free

Webinar

Artificial Intelligence in Loss Prevention and Asset Protection

Artificial intelligence is changing how organizations identify suspicious activities, analyze incidents, detect anomalies, investigate fraud, manage surveillance systems, and assess operational risk. This masterclass introduces Loss Prevention professionals to practical applications of AI while examining the governance responsibilities accompanying its adoption. Participants will consider where AI genuinely strengthens Loss Prevention and where excessive reliance on automated decision making can introduce legal, privacy, ethical, operational, and reputational risks. ASIS professional programming already identifies AI as an emerging tool for retail security, threat detection and organizational protection. Key Discussion Areas: AI video analytics, behavioural analytics, anomaly detection, predictive applications, generative AI, investigation support, false positives, privacy, human oversight, governance, and responsible AI adoption.

  • 28 Nov 2026
  • 2 Hours
  • Online
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Organized Retail Crime in Loss Prevention: Intelligence, Investigation and Prevention banner
Free

Webinar

Organized Retail Crime in Loss Prevention: Intelligence, Investigation and Prevention

Organized retail crime presents challenges extending beyond merchandise loss into employee safety, customer security, profitability, investigations, and community safety. Canadian retailers surveyed by Retail Council of Canada reported significant concerns involving violence, repeat offenders, and organized retail crime. This session examines practical approaches for identifying organized retail crime activity, developing actionable intelligence, improving case management, identifying repeat offenders, preserving evidence, and strengthening collaboration between businesses and appropriate public authorities. Key Discussion Areas: ORC indicators, intelligence development, incident linkage, evidence management, investigative case building, information sharing, repeat offender analysis, and public private collaboration.

  • 21 Nov 2026
  • 2 Hours
  • Online
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The Future of Loss Prevention: From Loss Control to Strategic Business Protection banner
Free

Webinar

The Future of Loss Prevention: From Loss Control to Strategic Business Protection

Loss Prevention has evolved far beyond traditional theft detection and apprehension. Modern practitioners are increasingly expected to understand business operations, risk, investigations, technology, safety, profitability, compliance, asset protection, and organizational resilience. This opening ChLPS Canada professional forum examines the changing identity of the Loss Prevention profession and what practitioners must do to remain relevant in increasingly complex business environments. Participants will explore how Loss Prevention can become a strategic business partner that protects people, assets, profitability, operations, information, reputation, and organizational value. Key Discussion Areas: Evolution of Loss Prevention, strategic business alignment, measuring organizational value, professional competencies, leadership expectations, and the future Loss Prevention professional.

  • 14 Nov 2026
  • 2 Hours
  • Online
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